7q777 Privacy Policy —
Your Data, Handled with Care

1. Introduction

This Privacy Policy describes how 7q777 ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the 7q777 website and mobile application. 7q777 is an online betting and gaming platform serving players in Bangladesh, offering cockfighting, e-sports, live casino, lottery, video poker, and other gaming products.

By creating an account on 7q777 or by continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the 7q777 platform.

7q777 takes its responsibilities around data protection seriously. The platform is designed to collect only what is necessary, store it securely, and give players full transparency and control over their own information.

2. Data We Collect

7q777 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third-party verification providers. The categories of data collected include:

2.1 Registration Data

• Full name as it appears on your national ID or passport.
• Date of birth (used to verify that you are 18 or older).
• Mobile phone number registered in Bangladesh.
• Email address.
• Username and encrypted password.

2.2 Identity Verification Data

When 7q777 requests KYC (Know Your Customer) verification, you may be asked to provide a copy of your National ID Card (NID), passport, or other government-issued identification. This data is used solely for the purpose of verifying your identity and age and is stored securely in accordance with this policy.

2.3 Financial Data

• Your bKash, Nagad, or Rocket mobile number used for deposits and withdrawals.
• Transaction history including deposit amounts, withdrawal amounts, and dates.
• Account balance information.

2.4 Usage and Technical Data

• IP address and approximate geographic location.
• Device type, operating system, and browser information.
• Pages visited on 7q777, time spent on each page, and navigation patterns.
• Betting history, game activity, and session duration.
• Login timestamps and frequency of access.

3. How We Use Your Data

7q777 uses the personal data it collects for the following purposes:

• Account management: To create, maintain, and secure your 7q777 account, including processing login requests and account recovery.
• Identity verification: To confirm that you meet the eligibility requirements to use 7q777, including age verification and KYC compliance.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Customer support: To respond to your queries, complaints, and requests submitted via live chat, email, or other support channels.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the 7q777 platform.
• Platform improvement: To analyse usage patterns and improve the design, performance, and content of the 7q777 platform.
• Responsible gaming: To monitor betting patterns and identify players who may be at risk of gambling-related harm, in line with 7q777's responsible gaming commitments.
• Legal compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from 7q777.

4. Sharing Your Data

7q777 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Your data may be shared in the following limited circumstances:

4.1 Service Providers

7q777 works with a small number of trusted third-party service providers who assist in operating the platform. These include identity verification providers, payment processors, and IT infrastructure providers. All service providers are contractually required to handle your data securely and only for the specific purpose for which it was shared.

4.2 Legal and Regulatory Obligations

7q777 may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law. This includes disclosures related to anti-money laundering (AML) investigations, fraud investigations, or court orders. 7q777 will only disclose the minimum amount of data necessary to satisfy the legal requirement.

4.3 Business Transfers

In the event that 7q777 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity before the transfer takes effect.

5. Payment Data

All payment transactions on 7q777 are processed through bKash, Nagad, and Rocket — Bangladesh's leading mobile financial services. When you make a deposit or request a withdrawal, the transaction is handled directly by your chosen payment provider using their own secure infrastructure.

7q777 does not store your full mobile wallet credentials or PIN on its own servers. The platform retains only the mobile number associated with your payment account and a record of transaction amounts and dates for accounting and compliance purposes.

If you suspect any unauthorised transaction on your 7q777 account, contact the support team immediately at [email protected] and also notify your payment provider directly.

6. Cookies

7q777 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. 7q777 uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery.
• Preference cookies: Used to remember your settings and preferences on 7q777, such as your preferred language or display settings.
• Analytics cookies: Used to understand how players use the 7q777 platform so that the team can improve its design and performance. Analytics data is aggregated and anonymised.

7q777 does not use advertising cookies or allow third-party advertisers to place cookies on the platform. You can manage or disable cookies through your browser settings, though disabling essential cookies may affect the functionality of the 7q777 platform.

7. Data Retention

7q777 retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods are as follows:

• Account data: Retained for the duration of your account and for up to 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• KYC documents: Retained for the duration of your account and for up to 5 years after closure.
• Usage and technical data: Retained for up to 2 years from the date of collection.
• Support communications: Retained for up to 3 years from the date of the last interaction.

When data is no longer required, 7q777 will securely delete or anonymise it so that it can no longer be linked to you as an individual.

8. Security Measures

7q777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 7q777 platform.
• Encrypted storage of passwords using industry-standard hashing algorithms.
• Regular security audits and penetration testing of the 7q777 platform infrastructure.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Two-factor authentication options available to all 7q777 account holders.
• Automated fraud detection systems that monitor for suspicious account activity in real time.

9. Your Rights

As a 7q777 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 7q777 support team at [email protected]. 7q777 will respond to all data requests within 30 days.

• Right of access: You can request a copy of the personal data that 7q777 holds about you at any time.
• Right to rectification: If any of your personal data held by 7q777 is inaccurate or incomplete, you can request that it be corrected.
• Right to erasure: You can request that 7q777 delete your personal data, subject to any legal obligations that require the data to be retained.
• Right to restrict processing: You can request that 7q777 limit the way it uses your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where 7q777 processes your data based on your consent (such as for marketing communications), you can withdraw that consent at any time.

10. Minors

The 7q777 platform is strictly for adults aged 18 and over. 7q777 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 7q777, please contact the support team immediately at [email protected]. The account will be closed and any data associated with it will be deleted promptly.

7q777 uses age verification checks during registration and may request identity documents at any time to confirm that a player meets the minimum age requirement. Accounts found to belong to underage users will be suspended immediately pending investigation.

11. Policy Changes

7q777 reserves the right to update this Privacy Policy at any time to reflect changes in the platform, applicable laws, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last updated" date. Where changes are material, 7q777 will notify registered players via email or an in-platform notification.

Your continued use of 7q777 after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and may request account closure by contacting support.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7q777 handles your personal data, the support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available within the 7q777 platform after login.
• FAQ: Visit the FAQ page for answers to common questions.

For responsible gaming support and self-exclusion tools, please visit the Responsible Gaming page.